Privacy Policy

Anahita Sacred Healing
Last updated: 26 August 2026

Anahita Sacred Healing respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information is collected through this website, bookings, purchases and communications; why it is collected; how it is used and stored; and the rights you have under UK data-protection law.

For the purposes of UK data-protection law, Anahita Sacred Healing is the data controller responsible for the personal information described in this policy.

1. Contact details

If you have questions about this Privacy Policy or wish to exercise your data-protection rights, please contact:

Anahita Sacred Healing
Email: Anahitasacredhealing@yahoo.com

2. Information collected

Depending on how you use the website and services, the following information may be collected:

your name, email address, telephone number and contact preferences;
account and login information when you create a website account;
booking details, appointment preferences and service history;
order, purchase, payment and transaction information;
messages, enquiries, feedback and other information you choose to provide;
email-marketing preferences and records of your consent;
technical information such as your IP address, device, browser, website activity and cookie preferences; and
health and safety information supplied through consultation or intake forms, including information about pregnancy, medical conditions, injuries, recent surgery, whiplash, implants, pacemakers, stents, shunts or other matters relevant to assessing whether a service is suitable for you.

Payment transactions are processed through Wix and/or the payment provider available at checkout. Anahita Sacred Healing does not ordinarily receive or store your complete payment-card details.

3. Why your information is used

Your personal information may be used to:

respond to enquiries and communicate with you;
create and manage your website account;
receive, review, confirm, change or cancel bookings;
assess whether Sonic Massage or another service can be offered safely;
adapt, postpone or decline a service where a contraindication or safety concern is identified;
process payments, purchases, refunds and access to digital products;
maintain appropriate business, transaction and client records;
provide customer support and respond to complaints;
send newsletters, offers or other marketing only where you have chosen to receive them;
operate, secure, maintain and improve the website; and
comply with legal, tax, accounting, insurance and regulatory obligations.

4. Lawful bases for using your information

Anahita Sacred Healing relies on one or more of the following lawful bases:

Contract: where the information is necessary to take steps at your request before a booking or purchase, or to provide a service or digital product you have requested.
Legal obligation: where information must be kept or used to meet legal, tax, accounting or regulatory requirements.
Legitimate interests: where reasonably necessary to operate and protect the business, communicate with clients, maintain appropriate records, prevent misuse and improve services, provided that these interests do not override your rights.
Consent: where you choose to receive marketing, accept non-essential cookies or provide information for a purpose that requires consent. You may withdraw consent at any time.

5. Health information and explicit consent

Information about your physical or mental health is special-category personal data and receives additional protection under UK data-protection law.

When you submit health or contraindication information, Anahita Sacred Healing relies on your explicit consent to use it for the specific purpose of assessing your suitability for the requested service and supporting the safe delivery of any confirmed session.

Providing health information is voluntary. However, accurate answers to required safety questions are necessary for Anahita Sacred Healing to assess whether Sonic Massage is suitable for you. If you do not provide the required information, withdraw your consent before the assessment is completed, or if a contraindication or uncertainty is identified, the booking may be declined or postponed.

Health information will not be used for marketing. It will only be shared where necessary, where you have authorised this, or where disclosure is required by law or is necessary to protect someone's vital interests.

You may withdraw your consent to the use of your health information by emailing Anahitasacredhealing@yahoo.com. Withdrawal will not affect processing that was lawful before consent was withdrawn. Some information may still need to be retained where there is a legal, insurance or legal-claims reason to do so.

6. Email marketing

Marketing emails are sent only where you have chosen to subscribe or where another lawful basis permits them. Marketing consent is separate from consent to process health information and is not a condition of booking a service.

You can unsubscribe at any time by using the unsubscribe link in an email or contacting Anahitasacredhealing@yahoo.com.

7. Cookies and website analytics

This website is hosted on Wix and uses cookies and similar technologies that may be necessary for security, account access, bookings, shopping, payments and core website functions. With your permission, additional cookies may be used for analytics, functionality or marketing.

Where required, you can accept, reject or manage non-essential cookies through the website's cookie banner. You can also control cookies through your browser settings, although disabling essential cookies may prevent parts of the website from working correctly.

8. Who receives your information

Personal information may be processed by trusted service providers where necessary to operate the website and provide the requested services, including:

Wix, which provides website hosting, forms, customer accounts, bookings, online-store functions, communications and related services;
payment processors used to complete transactions;
email and communication providers;
professional advisers, insurers, accountants or IT-support providers where reasonably necessary; and
public authorities, regulators, courts or law-enforcement bodies where disclosure is legally required.

These providers may only receive the information needed for their role and are expected to protect it appropriately. Anahita Sacred Healing does not sell your personal information.

9. International transfers

Wix and other service providers may process or store information outside the United Kingdom. Where personal information is transferred internationally, appropriate legal safeguards are used as required by UK data-protection law, such as adequacy regulations or approved contractual protections. You may contact Anahita Sacred Healing for further information about the safeguards relevant to your information.

10. How long information is kept

Information is kept only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, tax, accounting, insurance and legal-claims requirements. In general:

enquiries that do not lead to a booking are normally retained for up to 12 months;
account information is retained while your account remains active and for a reasonable period afterwards;
marketing information is retained until you unsubscribe or consent is withdrawn, subject to keeping a minimal suppression record so that your preference can be respected;
booking, purchase and financial records are retained for the period required by applicable tax and accounting rules; and
consultation, health-screening and client-session records are retained only for as long as necessary for service safety, professional record-keeping, insurance and the establishment, exercise or defence of legal claims, after which they are securely deleted or anonymised.

Retention may be extended where required by law, an insurer, a dispute or a legal claim.

11. How information is protected

Reasonable administrative, organisational and technical measures are used to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. Access is limited to those who reasonably need the information for the purposes described in this policy.

No online system can be guaranteed to be completely secure. If you believe that information you supplied has been compromised, please contact Anahita Sacred Healing promptly.

12. Your data-protection rights

Depending on the circumstances and the lawful basis being used, you may have the right to:

request access to your personal information;
ask for inaccurate or incomplete information to be corrected;
request deletion of your information;
request restriction of its use;
object to certain uses of your information;
receive certain information in a portable format;
withdraw consent at any time where consent is the lawful basis; and
complain to the Information Commissioner's Office.

These rights are not absolute and legal or record-keeping obligations may sometimes require information to be retained. To make a request, email Anahitasacredhealing@yahoo.com. Identity verification may be requested before information is released or changed.

Your right to object

You have the right to object to the use of your personal information where it is processed on the basis of legitimate interests. You also have the right to object to direct marketing at any time.

If you are unhappy with how your information has been handled, please contact Anahita Sacred Healing first so the concern can be addressed. You also have the right to complain to the UK Information Commissioner's Office at ico.org.uk.

13. Third-party links

The website may contain links to third-party websites or services. Anahita Sacred Healing is not responsible for the privacy practices of those third parties. Please review their privacy information before providing personal data to them.

14. Changes to this policy

This Privacy Policy may be updated when services, website features, providers or legal requirements change. The latest version will be published on this website with its revised date.